We Are Hiring !
We are always on the lookout for passionate, talented individuals to join our dynamic team! If you're eager to make an impact, innovate, and grow in a collaborative environment, we want to hear from you. Explore our current job openings and take the first step toward an exciting career with us. Your next opportunity could be just a click away! Contact to Apply Send us your CV to the specified email: hello@cxpoint.co.ukWith over 20+ years of combined
contact center experience, we're here to
solve real business problems with CX
automation solutions powered by AI
Who we are
At CXPoint, we have experience of providing Contact Center consulting and implementation services to small and large businesses for over two decades. Our journey started with a passion for Contact Center Networks, Next Generation Contact center technology platform and a desire to help global businesses succeed in implementing Cloud Contact Center solutions successfully. Today, we are proud to have helped numerous clients optimize their transformation journey from on-prem legacy to Cloud based CCaaS solution using our Bespoke solutions for CCaaS platforms and help customers achieve their business goals.
Our Expertise
Our expertise - Our team of Cloud Contact Center and AI professionals has expertise in a wide range of CCaaS solutions, as well as designing and developing BESPOKE solutions to meet business needs for successful faster implementation. We leverage our experience of CCaaS products and expertise on cloud design ,implementation, Cloud contact center security, Generative AI based custom solutions for cloud contact center, and more. We stay up-to-date with the latest trends and best practices in the contact center industry to provide our clients, together with our partners the best possible solutions.
Our Clients
We work with a diverse range of small to global fortune 500 companies across various industries, from small to established companies which have major contact center operations. Our clients have always appreciated our expertise on Automation products as we well as transparent and personalized, value led approach to driving Contact Center Migration , Contact Center Transformation and platform management services program to gain successful outcomes. We are always committed to our clients success.
World Wide Locations
We don't just create designs - we solve your problems. It all starts with listening. We dive deep into understanding your business, your challenges, and your goals. Then we use data, creativity and practical solutions to craft a plan that works. No unnecessary extras, no bloated budgets - just what makes sense for you.
GLOBAL PRESENCE
Our Clients & Business partners globally :
The Team
Our founders are passionate Contact Center industry experts with a shared vision to revolutionize contact centers with powerful innovation. With ~ 25+ years of combined experience in Cloud, Automation, Contact centers and developing award winning innovative solutions, they have built a team of talented individuals who share their commitment to innovation and customer excellence. Kuldeep is our founder CEO bringing rich contact center skills to the table, while Pradeep (our VP Global Sales and CS) brings decades of leadership, sales and customer services experience, together with Vishwa (MD, UK) with strong global hyperscaler cloud platforms, Automation experience. Together they have created a company that is dedicated to company mission to Automate Contact center experiences that transforms CX visions into reality. Their leadership and expertise have enabled us to win our customers trust in delivering next generation AI enabled Contact Center automation solutions. We are proud to have them at the helm of our company
Kuldeep Sharma
Project manager
Pradeep J
VP Sales & Service
Vishwa M
Managing Director
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