Orchestrating Experiences
responsibly across Cloud Contact Centres Platform using Agentic AI
We design Experiences that
Transformvisions into reality
We Automate
Customer Experience
We don’t just design, we engineer your
success by harnessing AI-powered insights ,our innovative solutions and decades of experience. We take full ownership of your Cloud based contact center, gaining a deep understanding of your business, agents and developers unique challenges and we deliver tailored, AI driven cost effective results without compromising your vision.
Expedite
Fast track your Contact centre platform discovery using cxpoint voyage SaaS services.
Empower
Enable your contact centre Managers and supervisors for success by offering them intuitive simplified NEXA interface and automating performing day to day complex operations.
Streamline
Save hugely on migration cost by easily Migrating your legacy platform configuration to Cloud contact centre platform.
Effortlessly
Manage Cloud telephony features and objects with a breeze as managing , maintaining and syncing across environment was never this easy with AI.
Platform discovery matters
Platform discovery is a crucial and ongoing process in contact center transformation, helping organizations assess their current technology and identify improvement areas. CXPoint's SaaS discovery offers automated insights for legacy platform analysis, ensuring alignment with business goals. This approach supports a smooth transition, minimizes disruption, and fosters faster adoption
75 %
of discovery effort are highly depended on technical system and insights
Effort-free excellence for Contact centers via AI based automation
Contact centers requires continuous management and maintenance of the platform which requires multiple niche skills with blend of the technology and workforce. With use of AI, day to day operations of the contact centers can be efficiently automated, giving more control to users (regardless of technical skills) and resulting into huge saving by integrating with CXPoint cloud contact center products.
3-5 x
Higher effort Savings on Contact center operations
Improved Xperience and productivity across Contact Center Ecosystem
Good experience across Contact center Ecosystem is essential element for Agents, supervisors, business users, developers all across as well as for customer. A well-designed AI based application will ensures ease of use, accessibility, improved outcomes, reduced operations time, boost user productivity on Contact center platform and faster market value realization
10 x
Boost of user productivity across Contact Center Ecosystem
CX POINT
Lets connect
How it Works
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Ready to see what your
future looks like with our CXPoint
products for your Contact Center?
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